We aim to dispatch within 3 working days of receiving your order. All silk accessory orders will be sent upon receipt of the order as long as stock is available. If there is an issue with availability one of the team will contact you immediately to discuss alternative options.
Please check below for specific delivery details relating to your order. If you require more information please contact the Clare Haggas office or email sue@clarehaggas.com.
Free Delivery
Occasional free delivery promotions run for all orders. These will be promoted across the website, and by email, and will be available for a limited time only. Any free delivery period could end without notice. Delivery costs applied at the time of checkout will be correct and final at the point of placing an order.
UK Deliveries
Free delivery is available on all UK orders of £99 and over
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Orders £99+
- UK 1-3 days delivery via DHL Express: £9.99
- UK 3-5 days delivery via Royal Mail: Free
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Orders under £99
- UK 1-3 days delivery via DHL Express: £9.99
- UK 3-5 days delivery via Royal Mail: £6.99
Faster Shipping
DHL Express is available for customers looking to enjoy their purchase a little sooner. Please allow 3-5 days for your order to arrive before checking with us. Typically your parcel will be with you the next day, but this cannot be guaranteed by Clare Haggas.
USA Deliveries
Free delivery is available on all USA orders over $250
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Orders $250+
- DHL Express International delivery 2-11 days: Free
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Orders under $250
- DHL Express International delivery 2-11 days: $29.99
Delivering with confidence - All USA orders are shipped using DHL Express Delivery service. Clare Haggas will also cover any applicable import duty and taxes so that you do not pay any more than the price shown at the time of purchase.
Canada Deliveries
Free delivery is available on all Canadian orders over $300
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Orders $300+
- DHL Express International delivery 2-11 days: Free
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Orders under $300
- DHL Express International delivery 2-11 days: £35
All orders to Canada are shipped using DHL Express Delivery service. Clare Haggas will also cover any applicable import duty and taxes so that you do not pay any more than the price shown at the time of purchase.
EU Deliveries
For all orders shipped to countries in the European Union
Delivery Confidence - Since Brexit, Clare Haggas has covered the cost of all European import duties and taxes. Deliveries are sent Duty Paid, so you will not pay any additional fees beyond the checkout price.
Europe Deliveries (outside of the EU)
For all orders shipped to countries in Europe outside of the European Union
Delivery Confidence - Since Brexit, Clare Haggas has covered the cost of all European import duties and taxes. Deliveries are sent Duty Paid, so you will not pay any additional fees beyond the checkout price.
All Other International Deliveries
Free International Worldwide delivery is available for all orders over £200.
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Orders £200+
- DHL Express International delivery 2-11 days: Free
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Orders under £200
- DHL Express International delivery 2-11 days: £30
DHL Express Delivery service is also used for all international orders. Clare Haggas will also cover any applicable import duty and taxes so that you do not pay any more than the price shown at the time of purchase.
Artwork Delivery
Regarding any orders of original, printed, or commissioned artwork the process is slightly different. Due to this being a bespoke service, all framing and printing is made to order. Please allow up to 21 days for delivery.
Print Artwork
UK up to 21 days - £9.99
International up to 21 days - £20.00
Original and Commissioned Artwork
UK up to 21 days - £50
International up to 21 days - £150
Returns
We hope you will be pleased with your order. View our returns process if you require details on refunds and returns.
This policy was last updated on Monday 3rd February 2025.
